Privacy Policy

Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data.

Terms of ServiceContact
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact

Contact Information

Email
[email protected]
Phone
+1 236-318-2342
Address
950 West 41st Avenue, Vancouver BC V5Z
General Inquiries
For privacy-related inquiries, please refer to the contact details provided in this section.
Contact Page

Data collection overview

How information is collected and how cookies work

This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.

Data collected

Data Collection Practices

We collect personal data such as names, contact information, and transaction details to facilitate VAT refund and tax-free services.

The categories of data collected depend on user interactions with our services.
Sources of data

Data Sources

We may also collect data generated through the use of our services, including usage patterns and preferences.

Data is obtained directly from users during service requests and through their interactions with our website.
Cookie types

Types of Cookies Used

Session cookies are temporary and expire when the browser is closed, while persistent cookies remain until deleted.

Cookies may be categorized as session cookies or persistent cookies based on their duration.
Cookie controls

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users can manage their cookie preferences through their browser settings at any time.
User Rights

User Rights

These rights include access, correction, and deletion of personal data.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

Users may submit requests to exercise their rights as outlined in this policy.

Requests regarding user rights will be addressed in accordance with applicable legal requirements.
Data Retention

Data Retention Policy

Personal data will be retained only as long as necessary for the purposes outlined in this policy.

Data retention periods are determined based on legal requirements and business needs.
Policy Updates

Policy Updates

Users are encouraged to review this policy periodically for updates.

We will notify users of significant changes to this policy through appropriate communication channels.
Purpose of use

Purposes of Data Processing

These purposes include facilitating transactions, improving services, and complying with legal obligations.

Personal data is processed for specific purposes related to our services.
Third-party sharing

Data Sharing with Partners

These partners are required to maintain confidentiality and protect personal data.

We may share personal data with trusted partners who assist us in providing services.
Legal basis

Legal Disclosures

Such disclosures are made in compliance with applicable legal obligations.

We may disclose personal data when required by law or to protect our rights.